Results-driven, detail-oriented technical professional with a diverse background leading the design of technology based projects. Understands customers’ needs and communicates information effectively. Coordinates project plans and implementation and drives mixed project teams to ensure organizational goals are achieved. Formulates, organizes, and monitors inter-connected projects. Delivers sustainable results through innovative thinking, vendor management, and development of creative solutions. Implements technology solutions to support organizational goals and services. Thrives in a fast-paced, dynamic environment with the ability to manage multiple projects simultaneously.

Systems Analysis / Security / Advanced Communication / Cross-functional Collaboration / Strong Analytical Skills/ Team Leadership / Critical Thinking / End-User Support / Complex Problem-Solving / Troubleshooting / Training & Development

Information Technology Officer AT CARIBBEAN DEVELOPMENT BANK (Barbados)

Responsible for supporting the IT Collaborations Studio, which is focused on boosting employee and client engagement, providing staff tools to promote productivity and process improvements and adopting enabling technologies that foster innovation and growth.
Technical Scope: SharePoint, Agile, Microsoft 365, Azure

Key Responsibilities:

• Increase user adoption of collaboration and productivity tools across business areas.
• Champion innovation and institutional change through IT-led initiatives that improve service delivery, and increase efficiency and productivity.
• Manage document sharing and collaboration tools such as Microsoft SharePoint, OneDrive and Teams.
• Liaise with the Content Management and Information Disclosure Unit to provide guidance on Cloud record management services.
• Develop and foster relationships with business units to manage the application maintenance and support services.
• Document new functional requirements with internal clients and propose optimal solutions.
• Develop project plans and manage project deliverables (enhancements to current systems or new applications) within the area of expertise, on time and within scope and budget.
• Coordinate testing and approval activities with clients, internal IT resources, and service providers to ensure the quality of deliverables.
• Assist in the preparation of capital projects for new initiatives that impact corporate and operational applications.
• Directly monitor all service level agreements impacting corporate and operational applications.
• Plan and organise the sprints for quarterly defined milestones, and organise and participate indaily scrum meetings and activities to fulfill the objectives set by the Bank.
• Manage relationships with third-party service providers and build on best practices to improve service delivery.

Senior Software Developer Consultant / Enterprise Content Management Senior Developer AT INTER-AMERICAN DEVELOPMENT BANK (Washington, D.C)

Oversee technology implementation to ensure business requirements are met. Collaborate with international third-party developers to lead the development process. Hire vendors and coordinate deliveries.
Technical Scope: C#, ASP.NET, SharePoint, jQuery, Telerik

Key Achievements:

• Manage complete project lifecycle using Scrum methodology.
• Coordinate all development efforts for all applications/tools integrated with Content Management System.
• Provide support for Content Management System and related web services.
• Design, develop, and implement business solutions to supplement or extend ECM functionality.
• Generate reports from the ECM system.
• Implement configuration changes to coincide with user requirements.
• Perform testing resulting from changes or maintenance affecting the system.
• Collaborate with Records Management Administrators, SharePoint, Biz-Talk, and SAP teams to coordinate configuration changes.
• Work with Enterprise Computing Team to support desktop configurations.
• Report problems to third-party service providers and troubleshoot issues in a timely and efficient manner.
• Manage strict version control for development, testing, and production environment for all applications

Research & Development Engineer AT DRILLING TECHNOLOGY COLOMBIA S.A.S (Bogotá, Colombia)

Designed and developed technological services and used Microsoft technologies including Silverlight and WPF to communicate real-time information to global clients.
Technical Scope: Windows Presentation Foundation, Silverlight, SQL Server, Telerik

Key Achievements:

• Developed and implemented a mud-logging monitoring system for the optimization of petroleum exploration and production.
• Provided end user support and excellence in customer service to global clients.

IT Consultant - MIF AT INTER-AMERICAN DEVELOPMENT BANK (Washington, D.C)

Managed the complete design, development, testing, integration, and post-production maintenance of multiple systems. Used Visual studio 2010, SQL Server 2008/2005, and open source tools to design and develop modules.
Technical Scope: ASP.NET, C#, SQL Server, Oracle, Telerik, Dundas, Aspose, jQuery, ASP.NET MVC

Key Achievements:

• Designed and developed web forms and class libraries in .NET framework 4.0/3.5 and C#.
• Used AJAX, Dundas, and Telerik Rad controls for optimal rendering and display of content.
• Utilized various ASP.NET server controls in web pages and CSS to create the look and feel of the website.
• Used JavaScript and jQuery for client side scripting.
• Wrote product release documentation for end users.
• Maintained intranet web applications and managed multiple bug fixes.

Research & Development Engineer / Director of Information Technology AT SATRACK INC. DE COLOMBIA (Medellín, Colombia)

Defined methodologies and coordinated the development group of 11 engineers in the role of Solution Architect. Used mapping technologies to enhance fleet control solutions in Colombia and developed the information system for vehicle tracking control. Provided support to the sales team and managed the technology development department.
Technical Scope: ASP, Ajax, JavaScript, SQL Server, ASP.NET 2.0

Key Achievements:

• Designed and developed the new transactional system in .NET.
• Coordinated Research & Development projects and technology support.
• Supported integration processes for customers.
• Optimized database processes to improve performance of applications.
• Used Crystal Reports and Reporting Services to create various reports for end clients to fine tune their decisions to reduce costs and maintenance of trucks in their daily operation.
• Migrated classic ASP applications to ASP.NET using Microsoft’s horizontal migration assistant to improve systems performance.
• Implemented SAP Business One and developed customized modules using its SDK.

Web Developer AT CENTRO DE SERVICIOS MUNDIAL (Medellín, Colombia)

Technical Scope: ASP, JavaScript, SQL Server, ASP.NET 2.0, Progress RDBMS, Royal4

Key Achievements:

• Responsible for the analysis, design and development of the web-based applications using the methodologies and design patterns defined by Inversiones Mundial S.A.
• Performed researches on new Internet technologies that can help in improving the current applications in an easy and efficient way.
• Development of a CRM System for “Escuela de Formación” in Pintuco using ASP.
• Provided training and support to various clients across different companies within Mundial Group in the usage of new applications and technologies.

University of Medellin Medellín, Colombia Bachelor of Science, Systems Engineering

Courses

• OpenText Content Server IDE (CSIDE) Fundamentals [4-0140], 2014
• Fundamentals of XAML and Microsoft Expression Blend, 2012
• SAP Business ONE SDK, 2008
• Mobile Application Development, 2006
• Developing .NET Enterprise Applications, 2005
• MetaWarehouse Business Analytics Suite, 2005

Development

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My HobbiesSPORTS AND TRAVELING